Billing
Billing and subscription information for Shard
Shard’s billing and subscription management is handled securely through Stripe.
Managing Your Subscription
Section titled “Managing Your Subscription”You can manage your Shard subscription at any time:
- View billing details in your account settings
- Update payment methods directly through the billing portal
- Cancel your subscription anytime with no penalties or fees
To access your billing portal, use the account menu (top right) and navigate to Manage Account → Billing in the Shard app.
Usage Limits
Section titled “Usage Limits”Usage limits are currently not actively enforced, but will be implemented in the future. Staying under these limits is your responsibility.
To check your current usage:
- Open Settings from the left sidebar
- Click the Stats button
- View your current storage, API calls, and other metrics
Payment & Security
Section titled “Payment & Security”All payment processing is handled by Stripe, an industry-leading payment platform. Shard does not store your credit card information directly.
Support
Section titled “Support”If you have any questions or issues related to billing, subscriptions, or payments, please contact us at: